Administration : installation, configuration and deployment of workstations & VOIP phones onsite •Discovery & Training related to Citrix, VMware and IBM solutions •Maintenance & Troubleshooting •Level 1-2 support : remote & onsite assistance for customers/clients •Installation and configuration of VMware ESX
Environment : Windows, OS400 (IBM OS), Citrix, VMware, VoIP (IPB/PABX)